FAQ
Answering the questions you have
Frequently Asked Questions
Most frequent questions and answers
Services are requested by referral from a case manager with an agency such as Denova Collaborative Health or Arizona’s Children Association.
NHCC works with a variety of Medicaid/AHCCCS and commercial insurance plans. Coverage varies based on your specific insurance plan, the service being provided, and your provider. NHCC can verify benefits and help explain your expected out-of-pocket costs before services begin whenever possible. Financial assistance may also be available for individuals who qualify.
Getting started is easy. Individuals, parents and caregivers, schools, healthcare providers, and other community partners can contact NHCC to discuss services or make a referral. Our team will gather the necessary information, review the individual’s needs, and determine which NHCC services may be appropriate.
If you or someone else is in immediate danger, call 911 or go to the nearest emergency department. For mental health or suicide-related crisis support, call or text 988 to reach the Suicide & Crisis Lifeline. NHCC provides outpatient behavioral health services but does not replace emergency or crisis response services.
New Horizon Community Care (NHCC) provides outpatient behavioral health services designed to support children, adolescents, young adults, adults, and families. Services may include individual, family, and group therapy, behavioral health support, mentoring, school-based services, community-based services, and other programs designed to help individuals develop skills, strengthen relationships, and reach their full potential.
NHCC currently provides services across Maricopa and Pinal Counties, including the East Valley, West Valley, Casa Grande, and the greater Phoenix metro area.
Yes, all staff members are required to have non-restricted DPS level 1 fingerprint clearance cards.
Yes, we are. If you would like to file your Arizona state tax credit, please click here!
NHCC believes behavioral health services should be accessible in environments where individuals feel comfortable and can apply what they learn in everyday life. Depending on the program and individual needs, services may be provided in an NHCC office, at home, at school, in the community, or through telehealth.
